We're a local team based right here in Hayward, California, dedicated to keeping your Sub-Zero appliances running smoothly. Since 2016, we've been helping families and businesses across the East Bay prevent food spoilage, save money on replacements, and extend the life of their valuable appliances.
Back in 2016, we started with a simple idea: Hayward needed reliable, honest appliance repair service that people could actually depend on. Too many folks were dealing with missed appointments, inflated prices, and technicians who didn't really understand high-end appliances like Sub-Zero.
We began working out of a small garage, taking repair calls from friends and neighbors. Word spread quickly because we showed up when we said we would, explained problems in plain English, and charged fair prices. No runaround, no unnecessary parts, just straightforward repairs that actually fixed the problem.
Over the past eight years, we've grown from that one-person operation to a small team of experienced technicians who live and work right here in the Hayward area. We've repaired thousands of Sub-Zero refrigerators, freezers, wine coolers, and ice makers throughout Downtown Hayward, Castro Valley, San Lorenzo, Union City, Fremont, and neighboring communities.
What hasn't changed is our commitment to treating your home like we'd treat our own. We know how stressful it is when your refrigerator stops working and you're worried about losing all that food. We've been there ourselves. That's why we prioritize same-day and next-day appointments whenever possible, and we always bring the most common parts with us so we can complete repairs on the first visit.
We're based right here in Hayward, which means faster response times and a genuine understanding of our community's needs. When you call us, you're talking to neighbors who care about doing good work.
We believe in straight talk about what's wrong, what it'll cost, and whether repair makes sense. Sometimes that means telling you when replacement might be the smarter choice, even if it means we don't make the repair.
Your time matters. We show up when we say we will, work efficiently, and keep you updated throughout the process. Most repairs are completed the same day we diagnose the problem.
Our team consists of local technicians who have been working with Sub-Zero appliances for years. We're not a big corporate chain - we're your neighbors who happen to be really good at fixing refrigerators, freezers, and wine coolers.
Every technician on our team has hands-on experience with both newer Sub-Zero models and older units that have been keeping families' food fresh for decades. We invest in ongoing training to stay current with the latest Sub-Zero technology, diagnostic tools, and repair techniques.
When we visit your home, you'll notice we take time to explain what's happening with your appliance in terms that make sense. We're not here to confuse you with technical jargon or pressure you into unnecessary services. We're here to solve your problem and get your life back to normal as quickly as possible.
We serve all of Hayward and the surrounding East Bay communities. If you're in any of these areas, we can get to you quickly - usually the same day or next day depending on your schedule.
We cover all Hayward ZIP codes: 94540, 94541, 94542, 94543, 94544, 94545, plus nearby areas in Alameda County.
At the heart of everything we do is a simple belief: people deserve appliance repair service they can trust. That means showing up on time, doing quality work, charging fair prices, and standing behind our repairs.
We know that when your Sub-Zero refrigerator breaks down, it's not just an inconvenience - it's a genuine emergency. Hundreds of dollars of groceries are at risk. Your family's meal plans get thrown off. You're stressed about how much the repair might cost. We get it, because we live here too and we've been through the same frustrations.
That's why we focus on three things: responding quickly, fixing problems right the first time, and being upfront about costs. We want you to feel confident that when you call us, you're getting someone who will treat your home and your appliances with respect, and who will give you honest advice about the best path forward.
We're not perfect - no one is - but when something doesn't go according to plan, we own it and make it right. That's just how we operate.
We're here to help with any Sub-Zero appliance issue. Give us a call or schedule online, and let's get your appliance working again.